Terms & Conditions
Acceptance of Terms
By accessing, browsing, or using the East New Britain Provincial Health Authority (ENBPHA) website at enbpha.gov.pg (the "Website"), you agree to be bound by these Terms and Conditions, our Privacy Policy, and our Accessibility Statement. These documents together form the legal agreement between you and ENBPHA governing your use of the Website and its content.
If you do not agree to these Terms and Conditions, please do not access or use the Website. ENBPHA reserves the right to modify these terms at any time. Continued use of the Website following any changes constitutes your acceptance of the revised terms.
Important: These Terms and Conditions apply to the ENBPHA website only and do not govern the provision of clinical health services, patient rights, or the doctor-patient relationship. For information about your rights as a patient, please contact ENBPHA directly or speak with your health care provider.
About ENBPHA
The East New Britain Provincial Health Authority (ENBPHA) is a statutory body established under the Papua New Guinea Health Services Act to plan, manage, and deliver public health services in East New Britain Province. ENBPHA operates under the authority of the East New Britain Provincial Government and the National Department of Health.
ENBPHA's principal office is located at:
Nonga General Hospital Compound
PO Box 394, Kokopo
East New Britain Province, Papua New Guinea
For all official enquiries, please contact us at info@enb.gov.pg.
Permitted Use of Website
The ENBPHA website is provided as a public information resource for the people of East New Britain Province and all other interested parties. You may use the Website for lawful, non-commercial purposes only.
You are permitted to:
- Access and view ENBPHA website content for personal, educational, or research purposes
- Download and print content for personal or non-commercial use, provided ENBPHA is acknowledged as the source
- Share links to ENBPHA web pages on social media or other platforms
- Use health information published on the Website to support your own or another person's health and wellbeing
You are not permitted to:
- Copy, reproduce, republish, or redistribute substantial portions of the Website's content for commercial purposes without written permission from ENBPHA
- Use the Website in any way that is unlawful, harmful, fraudulent, or that violates the rights of others
- Attempt to gain unauthorised access to any part of the Website, its servers, or any connected systems
- Upload or transmit any content that is malicious, defamatory, obscene, or otherwise objectionable
- Use automated tools, bots, or scrapers to harvest content from the Website without ENBPHA's prior written consent
- Impersonate ENBPHA or any of its staff, partners, or officials in any online communication
- Use the Website's content in a way that misrepresents ENBPHA's positions, programs, or official statements
ENBPHA reserves the right to restrict or terminate access to the Website for any user who breaches these terms.
Content, Accuracy & Currency
ENBPHA makes every reasonable effort to ensure that the information published on the Website is accurate, complete, and up to date. However, health information, program details, service offerings, contact information, and operational data may change, and ENBPHA cannot guarantee that all content is current at any given time.
The Website may contain content that has been prepared at a specific point in time and may not reflect subsequent changes in policy, health services, personnel, or legislation. Users should verify important information — particularly regarding health services, facility hours, and program availability — by contacting ENBPHA directly.
ENBPHA does not warrant that the Website is free of errors, omissions, or inaccuracies. Any reliance on the content of the Website is at the user's own risk.
Health Information Disclaimer
The health information published on the ENBPHA website is provided for general informational and educational purposes only. It is not intended to constitute, and must not be relied upon as, professional medical advice, clinical diagnosis, or treatment recommendations.
Important: The content on this website does not replace the advice of a qualified health professional. Always seek the advice of your doctor, nurse, or other qualified health care provider with any questions you have about your health, medical conditions, or treatment options. Never disregard professional health advice or delay seeking treatment because of information you have read on this website.
In a medical emergency, call for emergency assistance immediately or proceed to the nearest health facility. Do not rely on this website in an emergency situation.
ENBPHA makes no representation or warranty that the health information on this website is appropriate for any particular person's health circumstances, medical history, or location. Health guidelines, treatment protocols, and drug information may differ across provinces and settings within Papua New Guinea.
Intellectual Property
All content on the ENBPHA website — including but not limited to text, photographs, graphics, logos, icons, data, and the overall design and layout of the Website — is the property of ENBPHA or is used with the permission of the relevant rights holder, and is protected by copyright and other applicable intellectual property laws in Papua New Guinea.
The ENBPHA name, logo, and related marks are the official identifiers of the East New Britain Provincial Health Authority and may not be used, reproduced, or adapted without the express written permission of ENBPHA.
Permitted use of ENBPHA content:
- You may reproduce ENBPHA content for personal, educational, research, or journalistic purposes, provided that ENBPHA is clearly attributed as the source and the content is not altered or misrepresented
- You may quote brief extracts from ENBPHA publications in accordance with fair dealing principles under Papua New Guinea copyright law
- Government agencies and accredited health organisations may reproduce ENBPHA public health materials for non-commercial health promotion purposes with appropriate attribution
For any other use of ENBPHA content — including commercial use, adaptation, or incorporation into other publications — please contact info@enb.gov.pg to request permission.
Privacy
Your privacy is important to ENBPHA. The collection, use, storage, and disclosure of personal information through the ENBPHA website is governed by our Privacy Policy, which forms part of these Terms and Conditions and should be read together with them.
By using the ENBPHA website, you consent to the collection and use of your information as described in the Privacy Policy. If you do not agree with the Privacy Policy, please do not use the Website or submit any personal information through it.
For all privacy-related enquiries or to exercise your privacy rights, please contact us at info@enb.gov.pg.
Third-Party Links
The ENBPHA website contains links to external websites operated by third parties, including government agencies, development partners, international health organisations, and other relevant bodies. These links are provided as a convenience and for informational purposes only.
ENBPHA does not control and is not responsible for:
- The content, accuracy, or currency of any third-party website
- The privacy practices or data handling of any third-party website
- Any products, services, or information offered through third-party websites
- Any loss or damage arising from your use of any third-party website accessed via a link on the ENBPHA website
The inclusion of a link on the ENBPHA website does not constitute an endorsement, recommendation, or approval of that website or its content by ENBPHA. Users access third-party websites at their own risk.
Limitation of Liability
To the maximum extent permitted by law, ENBPHA excludes all liability for any loss or damage — whether direct, indirect, incidental, consequential, or otherwise — arising out of or in connection with:
- Your use of, or inability to use, the ENBPHA website
- Any reliance placed on information, content, or materials published on the website
- Errors, inaccuracies, or omissions in the website's content
- Interruptions, delays, or failures in the availability of the website
- Viruses, malware, or other harmful components that may affect your device as a result of accessing the website or any linked third-party website
- Unauthorised access to or alteration of your information or transmissions
Nothing in these Terms and Conditions limits or excludes ENBPHA's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded under applicable law in Papua New Guinea.
Website Availability
ENBPHA endeavours to ensure that the website is available at all times. However, the website may be temporarily unavailable due to scheduled maintenance, technical issues, internet connectivity problems, or other circumstances beyond ENBPHA's control.
ENBPHA does not guarantee that the website will be available continuously, error-free, or free from interruptions. ENBPHA accepts no liability for any loss or inconvenience caused by the unavailability of the website at any time.
ENBPHA reserves the right to modify, suspend, or discontinue any part of the website at any time without notice.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Papua New Guinea. Any disputes arising out of or in connection with these terms or the use of the ENBPHA website shall be subject to the exclusive jurisdiction of the courts of Papua New Guinea.
ENBPHA operates as a statutory body under Papua New Guinea law. These Terms and Conditions do not affect any statutory rights you may have under Papua New Guinea legislation.
Changes to These Terms
ENBPHA reserves the right to update or amend these Terms and Conditions at any time. Changes will take effect when posted on this page, with the "Last Updated" date revised accordingly. For significant changes, ENBPHA may provide notice through the website.
It is your responsibility to check these Terms and Conditions periodically for updates. Continued use of the ENBPHA website after any changes are posted constitutes your acceptance of the revised Terms and Conditions.
The current version of these Terms and Conditions supersedes all previous versions. The next scheduled review of this document is 1 January 2026.
Contact Us
If you have any questions about these Terms and Conditions, wish to request permission to use ENBPHA content, or need to raise any other matter relating to this website, please contact us using the details below.
East New Britain Provincial Health Authority
Corporate Services Division
Nonga General Hospital Compound
PO Box 394, Kokopo
East New Britain Province, Papua New Guinea
Email: info@enb.gov.pg
Website: www.enbpha.gov.pg
We aim to respond to all enquiries within 10 working days.